XTEND PRIVACY POLICY
Welcome to XTEND Reality Expansion Ltd’s website (respectively “XTEND” and “Website”) – XTEND is committed to your right to privacy. This Privacy Notice (“Privacy Notice”), is an integral part of our Standard Terms of Use, which can be found on our website at [____________] and governs the processing, use and transfer of data collected in connection with the Services (as defined under the Terms and Conditions) offered by XTEND, to each End-User (“User” or “you”) accessing or using XTEND’s Services. In this Privacy Policy, XTEND may be referred as “we”, “us”, “our”, as well.
“End User(s)” or “Users” of XTEND’s Website and /or Services may be (part or all):
We wish to make all Users’ experience from our Services satisfying and safe. Since your privacy is utmost importance to us, in this Privacy Policy we will explain how Xtend collects information, use it and for what purpose and extent.
This Privacy Policy applies whenever you access XTEND’s Website and use XTEND’s Services. Any terms not defined in this Privacy Policy shall be given the meaning ascribed to them in the Terms and Conditions.
Please read this Privacy Policy before using XTEND’s Services, since by using XTEND Services, you express your agreement to this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use XTEND Website and/or Services.
For your convenience, below are highlights from our Privacy Policy:
If you do not want us to collect, store, use or share your personal data in the ways described in this Privacy Policy, you may not use XTEND Website and/or Services.
As part of providing XTEND Services, we will collect personal data to the extent necessary for providing the Services. Personal data may be collected, combined and used for the purposes of maintaining and developing XTEND Services, contacting Users, providing services and products, providing information regarding Company’s products, Customers’ support, managing Customer’s and/or Visitors’ accounts, sending information to Users, conducting research and creating reports for internal use and Customers’ use.
XTEND collects User data through its Website in response to your approach to it through the “Contact Us” possibilities, provided on our Website. The type of personal information requested is in accordance with the type of your request, whether you wish help with our products, wish for a demonstration or wish to contact XTEND’s HR.
Visitors.
When Users visit our Website, interact with or use our Services, we may collect or generate certain technical data about such Visitors. Such information is gathered by us independently or with the help of our service providers, including through the use of “cookies” and other tracking technologies (as further detailed in Section 2.3 below).
Such data mainly consists of technical or aggregated usage data, such as IP address, non-identifying data regarding a device, operating system and browser, location and language settings used. Such data mostly serves us to improve engagements, as well as the overall performance of our Services.
Customers.
As an XTEND Customer or prospective customer or XTEND’s partner, you may wish to contact us through the means on our Website. In such cases, you may need to provide your full name, business organization, phone number and email address (not all details are mandatory). XTEND’s representatives will contact you following your approach and facilitate your request. In addition, the business organization you’re linked to (such as your employer), may be required to provide your email address. We are not responsible for any of the data provided by third parties, as such business organization. We take no responsibility for the accuracy or correctness of User information that the business organization may submit to XTEND or that you submitted to XTEND on its Website.
Upon request, we will remove any such User information that is claimed to infringe any of your rights and/or rights of a third party.
Aspirants.
Beside information generally collected regarding Visitors, Aspirants wishing to send their resumes through our Website, shall provide us data directly and we will store such User information on our systems and use it if such aspirant is found suitable for an opening job at XTEND. Aspirants specific information may include: User full name, User e-mail address, User phone number; Linkedin Profile URL, personal website and resume. Please note that only some of the information is mandatory (marked with a *). If you are an Aspirant and wish to apply for an opening job, please note that Aspirant information will be disclosed to third parties as “Comeet”, for which Aspirant must approve its Terms and Conditions found at https://help.comeet.com/en/articles/5470454-privacy-notice-for-platform-users.
We and other service providers (for example, browser service provider as Chrome, Google, Safari), may use cookies, beacons, pixels, tags, and scripts , which are small pieces of data transferred to your computer for record-keeping purposes; and local shared objects, also known as flash cookies, which help us to reduce fraud, remember your preferences, speed up loading times, to optimize our offerings and marketing and personalized your experience of our Website.
We and our service providers (such as google) may use these log files, tags, and tracking technologies to collect and analyses certain kinds of technical data, to personalize your browsing experience and to enable for most of our Services to work, including accessing and using the Customer portal. The information required for enabling cookies may include: IP addresses; the type of computer or device you are using; your operating system version; your mobile device’s identifiers, like your computer Address, Identifier For Advertising (IDFA), and/or International Mobile Equipment Identity (IMEI); your browser types; your browser language; referring and exit pages, and URLs; platform type; and the amount of time spent on particular pages.
Please note that you’re required to authorize our cookies policy when entering our Website. By entering our Website and the use of our Services, your agree to our use of cookies as it’s described in this Privacy Policy. You’re able to opt-out or change the use of cookies, by adjusting your browser / device settings (as applicable) and you may delete all / part stored cookies on your computer / mobile device.
When you ask for help from our customer support team, we will collect and store the contact information you give them (generally, your name, business organization, and e-mail address) and information about your activity with XTEND Products. We may also store the communications you have with the customer support team and any information in those communications in order to provide support and improve XTEND services.
XTEND may collect, use and publish Anonymous Information (as defined below), and disclose it to third parties, for providing the Services and improving its Website and Services. “Anonymous Information” means information concerning the use of the Website and the Services which does not allow identification of an individual, such as aggregated information and analysis on the patterns of use of the Website and Services. The Company is the owner of all the Anonymous Information collected or received by the Website and Services, all in accordance with the Terms and Conditions.
For the purpose of performing its Services and enabling access to its Website, XTEND processes User’ personal data. In addition, User’s data may be process due to XTEND’s legal and contractual obligations towards its Customers (for example enabling support services); and to support our legitimate interests in maintaining, improving and advertising our products, Services, e.g. in understanding how our Services are used and how our campaigns are performing, and gaining insights which help us dedicate our resources and efforts more efficiently; in marketing, advertising and selling our products; providing customer service and technical support; and protecting and securing our Visitors, Customers, Aspirants, ourselves and our Website.
Specifically, we use your data for the following purposes:
The main use of the information we collect and store is to provide the Services through our Platform, as well as providing a better service experience. Additional purposes for which we may collect and store your personal data include:
One important use of your information is communication. If you have provided your email address to us, we will use it to respond to customer support inquiries, keep you informed of your activity or your Users’ activities, your account etc.
XTEND does not sell your information to any third party. Notwithstanding, XTEND may transfer your information to its affiliates in XTEND group, to provide you with better services and / or to provide you with additional offers related to your approach to XTEND (for example, if an Aspirant asked to apply to a job opening, an Affiliate of XTEND may respond to such Aspirant’s approach).
We may disclose aggregated information (information about you and other users collectively that is not intended to specifically identify you) and other non- personal data about our users for industry analysis, demographic profiling, marketing, analytics, and other business purposes.
Notwithstanding the foregoing, personal data may be disclosed to third parties if required under any applicable law or regulation or order by competent authorities, or in order to enforce the Terms and Conditions and to investigate possible infringing use of the Services.
Your personal data, and the contents of all of your online communications in the Website (as well as of your Authorized Users) and between you and us may be accessed and monitored by us or disclosed to a third party:
We may share your personal data with third-party companies (such as Google, JIRA, Comeet etc.) to perform services on our behalf, such as analyzing data, hosting services, management of Aspirant applications, communicating with our Customers through our customers portal or providing customer support and service. We contractually require these third-party service providers to maintain the confidentiality of the information we share with them, and we contractually require them to comply with applicable data protection laws as well as to not use your personal data for anything other than to provide services on our behalf.
As a User of XTEND Website, you have a right to access, update and manage your own personal data under the applicable data protection laws. If you wish to exercise any of the rights defined below, please email us at [email protected].
We may ask you to provide further information in order to identify you. We will respond to your requests within 30 days.
You are entitled to obtain confirmation on whether or not we process personal data about you. You may also have information on our means of processing as well as a copy of the personal data undergoing processing. We may charge a reasonable fee based on our administrative costs if you request further copies.
You shall have the right to obtain from us without undue delay the rectification of inaccurate personal data concerning you. You may have your incomplete data completed if you provide us with additional information or statement.
If you no longer want us to actively process your personal data, you can have us delete your personal data if:
If you no longer want XTEND to make active use of your personal data, you may send an e-mail to [email protected]. Such e-mail shall include “Delete My Account” in the subject line and your first name, last name and e-mail address in the body of the e-mail. Please note that certain records, for example those relating to payments or customer service matters, will be held for legal and accounting purposes.
Our Platforms and Services may contain links to third-party services, which are companies other than XTEND that may link to their own websites, online services or applications. We are not responsible for the privacy practices or the content of these third-party services. If you have any questions about how these third-party services use your information, you should review their policies and contact them directly.
XTEND and its Service Providers maintain, store and process personal data in the United States, the European Union, Israel and other locations as reasonably necessary for the proper performance and delivery of its Services, or as may be required by law.
In addition, XTEND may transfer your personal data to affiliated entities or to other third parties outside of your local state of citizenship. Please note that these countries and jurisdictions may not have the same data protection laws as your own jurisdiction, and XTEND takes steps to ensure adequate safeguards are in place to enable transfer of information to these third countries, all as required by law.
We ensure that a legal basis for such a transfer exists and that adequate protection for the personal data is provided as required by applicable law. We use standard contractual clauses and require that the receiving party uses appropriate technical and organizational information security measures.
We will not retain your personal data for longer than is necessary for the defined purpose of the processing of personal data or for legal requirements. For instance, we may retain some information for a few years after you have closed your Customer Account if this is necessary to meet our legal obligations or to exercise, defend or establish legal rights. Certain records, for example those relating to payments, will be retained for accounting purposes for six years after the end of the year during which the financial year ended. Information that is not under legal obligation to be retained will be destroyed 2 years after the deletion of the account.
We implement technical and organisational security measures to help protect the security of your personal data both online and offline. We take steps to ensure that your personal data is treated securely and in accordance with this Privacy Policy. These measures vary based upon the sensitivity of your data. Customer Account information is protected by the password and username Customer uses to access its account. It is important that you protect and maintain your account’s security and that you immediately tell us of any unauthorised use or suspected unauthorised use of your account. If you forget the password and/or username to your account, please contact us immediately via email to [email protected], to reset your username and/or password.
While we take precautions against possible security breaches of XTEND Services and our customer databases and records, no website or Internet transmission is completely secure. We cannot guarantee that unauthorised access, hacking, data loss, or other breaches will never occur, and we cannot guarantee the security of your information while it is being transmitted to XTEND Services and Website. Any transmission is at your own risk. If you have questions about the security of our websites, please contact us at [email protected].
If we decide to make material changes to this Privacy Policy, we will tell you by placing a notice on our Website, or by sending you a notice to the e-mail address we have on file for you prior to the change becoming effective. We may supplement this process by placing notices on other XTEND Platform. You should periodically check our Terms and Conditions and this Privacy Policy for updates.
If you have any questions, comments or concerns regarding the Privacy Policy or practices, please send an e-mail to [email protected].
Last updated: March 2022
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